Reference

Terms That Cover Your omgbet Account

These terms set out what you agree to when you open and use an omgbet account — from how deposits via bKash, Nagad or Rocket are handled to what happens when you close your account.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal and verification processAccount suspension and closureBangladesh-applicable conditions
omgbet Terms That Cover Your omgbet Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear — or if you believe a rule has been applied incorrectly to your account — reach us through any of the channels below. We aim to respond to terms-related queries within one business day. For wallet disputes involving bKash, Nagad or Rocket, include your transaction reference when you write in.

Live Chat Open the chat icon from any page on omgbet. Available directly from your account; no need to navigate away or send an email first.
Email Support Write to our support address from the email linked to your account. Include your account ID and the specific term or clause you want clarified.
Account Help Centre Find answers to common terms questions in the Help Centre under your account settings. Wallet verification steps and withdrawal rules are explained there.
HOW WE APPLY POLICY

How omgbet Handles Your Account Under These Terms

These terms are enforced consistently across all accounts. Below are four specific areas where the rules have practical effects on your account — from how your wallet data is stored to what triggers an account review.

Wallet Verification

Before your first Rocket or Nagad withdrawal, we verify the wallet belongs to the account holder. This is a one-time step; subsequent withdrawals to the same wallet clear faster.

Account Security

Your account login uses OTP verification sent to your registered mobile number. We do not share login credentials with third parties under any condition covered by these terms.

Data Retention

We retain account and transaction records for as long as required by applicable regulations in your region. You can request a copy of your data by contacting support with your account ID.

Term Changes and Notice

When we revise these terms, the updated version is posted here. We also send a notification to your registered mobile number or email so you are not caught off guard by changes.

Common Questions About These Terms

The questions below come from account holders who wanted clarity on specific rules. If yours is not here, reach our support team through live chat or email.

Eligibility and access depend on your local law and the region you are in. These terms set our platform rules, but local legal restrictions remain your responsibility to check.

We may suspend or close an account found in breach. Any balance held in a suspended account is reviewed against the specific clause that was breached before a decision on funds is made.

Individual term amendments are not available. If you have a concern about a specific rule, contact support and we will explain how it applies to your account situation.

Deposits and withdrawals via bKash, Nagad and Rocket are governed by these terms and by each wallet provider's own conditions. Both sets of rules apply when you transact.

Contact support with your account ID and the date range you need. We will pull the transaction log and send it to your registered email, usually within one business day.

Stop using your account and contact support to discuss closure. Continuing to log in or place bets after an update is posted counts as acceptance of the revised terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.