Reference

How omgbet Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make deposits via bKash, Nagad, or Rocket, and use our platform.

Account data protectedbKash, Nagad, Rocket payment data handled securelyYour rights are clear and actionableContact us to request changes
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omgbet How omgbet Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we use your information, get in touch through any of the channels below. We aim to respond to data-related requests promptly — the specific timeframe depends on the complexity of your request and your eligible region.

Live Chat Start a live chat session directly from your account dashboard. This is the quickest path for data access requests and account-level privacy questions.
Email Support Send your data request or privacy concern to our support email. Include your registered phone number so we can verify your identity before acting on the request.
Account Settings Some data corrections — like updating your registered mobile number linked to bKash or Nagad — can be made directly from the account settings page without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We take four areas seriously when it comes to your privacy: how data moves, how it is stored, how long we keep it, and how you stay in control. Each area below reflects what actually happens when you use your account — not a general statement.

Payment Data Handling When you deposit via bKash, Nagad, or Rocket, only the transaction reference and amount are logged against your account. Your mobile wallet PIN and full account number are never stored on our platform servers.
Cookies and Session Data We use cookies to keep you logged in between pages and to remember your lobby position. You can remove these through your browser. Clearing cookies will log you out and reset session preferences on your next visit.
Account Security Practices Login uses a one-time password sent to your registered mobile number. If we detect a login from an unfamiliar device or location, we may prompt a second verification step before granting access to your wallet.
Data Retention and Deletion Active accounts retain data for as long as the account remains open. Closed accounts follow a structured retention window before full deletion, in line with applicable rules for your eligible region.

Common Questions About Your Privacy at omgbet

These are the questions we hear most often about data, account privacy, and your rights. If something is not covered here, reach out via live chat or email.

We collect your name, phone number, email, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to keep your account secure.

We do not sell your data. Limited data is shared with payment processors like bKash and Nagad only to complete transactions. No marketing-related sharing takes place without your consent.

Contact us via live chat or support email with your registered mobile number. We verify your identity first, then provide the data linked to your account in a readable format.

Yes. Once you close your account, we begin a structured retention period before deletion. The exact timeframe depends on applicable rules in your eligible region and any outstanding transaction records.

Only transaction references and amounts are stored. Your mobile wallet PIN and full number are never saved on our servers. Payment data in transit is handled through encrypted connections.

Inactive accounts are not immediately deleted. If you want your data removed, submit a deletion request through support. We will confirm the request and begin the retention-then-deletion process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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